Privacy Policy (GDPR)

Last updated: August 2026

1. Introduction

VD Premium Food respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, create an account, place an order, contact us or subscribe to our communications.

This Privacy Policy applies to the SuchASnack webshop operated by:

VD Premium Food
Aragonstraat 46
6663 NH Nijmegen
The Netherlands

KvK: 96704969
VAT ID (BTW): NL003015653B87

Email:
info@suchasnack.com

Data protection contact:
info@suchasnack.com

VD Premium Food acts as the data controller under the General Data Protection Regulation (GDPR).

2. Personal Data We Collect

Depending on how you use our webshop, we may collect the following categories of personal data:

Customer and Order Information

When you place an order, we collect:

  • First and last name
  • Billing address
  • Delivery address
  • Email address
  • Phone number
  • Order details
  • Purchase history
  • Communication related to your order

Payment Information

Payments are processed securely through external payment providers.

VD Premium Food does not store complete payment card information.

We may receive limited payment-related information necessary to confirm and process your order.

Account Information

If you create an account, we may collect:

  • Login information
  • Saved addresses
  • Order history
  • Account preferences

Communication Information

When you contact us, we may collect:

  • Your name
  • Email address
  • Phone number
  • Any information included in your message

Website Usage Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Website interaction data
  • Date and time of visits

This information may be collected through cookies and analytics tools.

3. How We Use Your Personal Data

We use your personal information for the following purposes:

Processing Orders

We use your information to:

  • Process and deliver your orders
  • Confirm purchases
  • Send order updates
  • Handle returns and refunds
  • Provide customer support

Customer Service

We use your information to:

  • Respond to questions
  • Handle complaints
  • Provide assistance related to products or orders

Legal Obligations

We process certain information to comply with legal requirements, including:

  • Accounting obligations
  • Tax regulations
  • Consumer protection requirements

Website Improvement

We use website usage information to:

  • Improve webshop performance
  • Understand customer behavior
  • Improve user experience

For this purpose, we use:

  • Google Analytics

Marketing Communications

If you provide consent, we may use your information to send:

  • Newsletters
  • Product updates
  • Special offers
  • Promotional communications

Marketing emails are managed through:

Brevo

You can unsubscribe from marketing communications at any time.

4. Legal Basis for Processing

We process personal data based on the following GDPR legal grounds:

Contract Performance

Processing necessary to:

  • Complete purchases
  • Deliver products
  • Provide customer service

Legal Obligation

Processing required for:

  • Accounting
  • Tax reporting
  • Legal compliance

Consent

Processing based on your consent for:

  • Marketing emails
  • Optional cookies
  • Analytics technologies

Legitimate Interest

Processing necessary for:

  • Website security
  • Fraud prevention
  • Improving our services

5. Sharing Personal Data

We only share personal data when necessary to provide our services.

Your data may be shared with trusted service providers, including:

Payment Providers

Payment processing providers such as Mollie process payment transactions securely.

Delivery Partners

Shipping providers receive necessary information to deliver your order.

Email Marketing Provider

Newsletter and marketing communications may be processed through:

Brevo

Analytics Provider

Website analytics may be processed through:

Google Analytics

These providers process data according to their own privacy policies and applicable data protection requirements.

VD Premium Food does not sell personal data to third parties.

6. International Data Transfers

Some service providers may process data outside the European Economic Area (EEA).

Where such transfers occur, VD Premium Food ensures that appropriate safeguards are applied in accordance with GDPR requirements.

7. How Long We Keep Personal Data

We keep personal data only for as long as necessary for the purposes described in this Privacy Policy.

Typical retention periods include:

Order and Financial Information

Stored for the period required by Dutch tax and accounting legislation.

Customer Communication

Stored as long as necessary to handle customer requests and maintain service records.

Marketing Data

Stored until you withdraw your consent or unsubscribe.

Analytics Data

Stored according to the settings configured in Google Analytics.

8. Your Rights Under GDPR

You have the following rights regarding your personal data:

Right of Access

You can request information about the personal data we hold about you.

Right to Rectification

You can request correction of inaccurate or incomplete information.

Right to Erasure

You may request deletion of your personal data where legally possible.

Right to Restriction

You may request restriction of processing in certain situations.

Right to Data Portability

You may request your data in a commonly used electronic format.

Right to Object

You may object to certain types of processing, including direct marketing.

Right to Withdraw Consent

Where processing is based on consent, you can withdraw your consent at any time.

To exercise your rights, contact:

Email:
info@suchasnack.com

We may request verification of identity before processing your request.

9. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Ensure website functionality
  • Analyze website usage
  • Improve user experience
  • Support marketing activities

For detailed information, please see our Cookie Policy.

10. Data Security

VD Premium Food takes appropriate technical and organizational measures to protect personal data against:

  • Unauthorized access
  • Loss
  • Misuse
  • Alteration
  • Disclosure

However, no internet transmission can be guaranteed to be completely secure.

11. Children’s Privacy

Our webshop is not intended for children under the age of 16.

We do not knowingly collect personal data from children without parental consent.

If you believe that we have collected information from a child, please contact us.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

  • Legal requirements
  • Business practices
  • Website functionality

The latest version will always be published on our website.

13. Contact Information

For questions regarding this Privacy Policy or your personal data, please contact:

VD Premium Food 

Aragonstraat 46
6663 NH Nijmegen
The Netherlands

GDPR Contact:
info@suchasnack.com

Customer Support:
office@suchasnack.com

Phone:
+31 6 535 71 767

KvK: 96704969
BTW ID: NL003015653B87